Thank you for choosing Theodore Hikes for your outdoor adventures! We are committed to providing you with a smooth and reliable shopping experience. Below is an overview of our shipping policy.

1. Order Processing:

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • Orders placed after 3:00 PM (local time) or on weekends will be processed the next business day.
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods:

  • We offer various shipping options, including standard, expedited, and express delivery. Shipping charges are calculated at checkout based on the selected method and delivery address.

3. Shipping Times:

  • Standard Shipping: Delivery typically takes 5-7 business days within the U.S.
  • Expedited Shipping: Delivery typically takes 2-3 business days.
  • Express Shipping: Next-day delivery is available for orders placed by 12:00 PM local time (Monday-Friday).

Please note that shipping times may vary based on location, holidays, and unexpected carrier delays.

4. Shipping Costs:

  • Shipping charges are calculated at checkout based on the size, weight, and destination of your order.
  • Free standard shipping may be available for orders over a certain amount. Please check our website for promotions and offers.

6. Order Tracking:

  • Once your order has shipped, you will receive an email containing tracking information. You can track the status of your order via the provided link.

7. Address Accuracy:

  • Please double-check your shipping address at checkout to ensure it is accurate. Theodore Hikes is not responsible for delays or misdeliveries due to incorrect or incomplete address information.

8. Returns and Damages:

  • If you receive a damaged or incorrect item, please contact us within 48 hours of receiving the package. We will assist you in resolving the issue with a replacement or refund as per our Returns & Exchanges Policy.
  • Items must be returned in their original packaging with all tags and labels intact.

9. Delays and Exceptions:

  • While we strive to process orders quickly, Theodore Hikes is not responsible for delays caused by carriers, weather conditions, or other external factors.